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TICKET AGENCY HOURS

Monday: 2:00 PM-6:00 PM
Tuesday: 12:00 - 18:00
Wednesday: 10:00 - 14:00
Thursday: 12:00 - 18:00
Friday: 10:00 - 14:00
Saturday and Sunday: closed
The agency is also open one hour before the start of each show at the Great Hall, regardless of the day.

TICKET AGENCY PROGRAM
Monday: 2:00 PM - 6:00 PM
Tuesday: 12:00 - 18:00
Wednesday: 10:00 - 14:00
Thursday: 12:00 - 18:00
Friday: 10:00 - 14:00
Saturday and Sunday: closed
The agency is also open one hour before the start of each show at the Great Hall, regardless of the day.
Queen Marie Theater Oradea
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privacy policy

Personal data policy 

The Regina Maria Theatre, as a personal data controller, through this policy explains how personal data is collected, used, processed and managed in the online environment.

The personal data policy is based on the legislative framework established by Regulation No. 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as "the Regulation").Regulation”).

If you would like to obtain more information regarding the policies and procedures applicable by the Regina Maria Theatre in the field of confidentiality and personal data processing, we ask you to indicate this aspect to us in writing at: [email protected].

  1. Presentation

The Regina Maria Theater is a public cultural institution of local interest, having as its main object of activity the creation of artistic productions consisting of theater performances from national and universal dramaturgy, performances and cultural and artistic events with the aim of promoting the act of culture.

  1. Definitions

In this procedure, terms with the following meanings are used:

"personal data"- any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity;

"processing” – any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

"restriction of processing” – marking of stored personal data in order to limit their future processing;

"creating profiles""" means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;

"Operator"- Regina Maria Theater, entity that establishes the purposes and means of processing personal data; when the purposes and means of processing are established in accordance with the applicable legal provisions.

"the consent of the data subject"- any free, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear statement, signifies agreement to the processing of personal data concerning him or her;

"supervisory authority" – National Supervisory Authority for Personal Data Processing

"Online platform” – the websites developed under the domain name owned by the Regina Maria Theatre – www.teatrulreginamaria.ro

"Online social media platform" - any platform, owned or not by the Operator, through which the Operator's activity is promoted in any way.

"Cookies"Cookies" are small text files stored on your device (computer, tablet or mobile) when you are on the Internet, including on the website.

  1. Collection of personal data

The Regina Maria Theater processes personal data on the basis of:

  • legal provisions regarding employment relationships;
  • legal provisions regarding contracts with collaborators;
  • legal provisions regarding public safety and security;
  • free, informed and expressly expressed consent;
  • the legitimate interest belonging to the Regina Maria Theatre which derives from the nature of the object of activity

The Regina Maria Theater will process personal data until the legal retention period or the declared retention period ends, as the case may be, or until their deletion is requested, according to the applicable legal provisions.

For personal data for which there is no legally established retention period, the Regina Maria Theatre declares that its own retention period is 10 years.

  1. How personal data is collected

We may collect or receive personal data from you through our website, social media platforms, forms, applications, devices. The collection and receipt of personal data may be done as follows:

i) directly from you in the following situations:

  • creating an account on owned websites;
  • the purchase of cultural services provided by the Theatre and the provision of this data at that time, simultaneously with consent, in the event that this ticket purchase option is integrated;
  • Contacting the Regina Maria Theatre:

ii) by using cookies to understand how you interact with our website; To learn more about how you interact with our website, please access the Cookies Policy.

iii) by using personal data made available by you on social media platforms

iv) for marketing activities carried out by the Regina Maria Theatre regarding informing you about cultural services that may interest you. For the marketing activity, the following processing is carried out:

  • sending marketing communications, which can be adapted to the profile created;
  • participation in developed activities and programs (loyalty, promotion, contests, etc.);
  • sending personalized information based on data provided with consent;
  • identifying your location.

       5. Types of personal data

The Regina Maria Theatre collects and uses the information you provide. Depending on how you interact with us, the following personal data will be processed:

Online platform user registration – website

Personal data processed:

  • Name and surname;
  • Email address;
  • Gender;
  • Address;
  • Phone number;
  • Birthday;
  • ID, username and password;
  • Personal description or preferences;
  • The data you use to log in to social media sites (if you share this personal data with us)

The Regina Maria Theater uses social platforms to facilitate the creation and quick access of the user account created within the online platform - website.

Sending generic communications (e.g. Newsletter)

Personal data processed

- email address
– name and surname

By subscribing to the Newsletter you grant us the right to process your personal data to send you personalized information. This processing may involve the analysis of your user and customer profile for the sole purpose of providing you with a better presentation of our services and products.

You can exercise your right to object at any time by unsubscribing from the Newsletter.

Online browsing

Information collected through cookies or similar technologies ("cookies" *) as part of browsing the Regina Maria Theatre website and/or third-party website/applications.

For information about the specific cookies placed on a particular website/application, please refer to the relevant cookie table. The use of cookies is mainly intended for the following:

  • Ensuring better functioning of our website and applications,
  • Correct display of content,
  • Creating and retaining your authentication data, customizing the interface, ensuring the security of the site/application against fraud or illicit use.
  • Creating statistics to know user reactions to the products/services/campaigns/actions carried out.
  • Carrying out advertising actions to send you advertisements within the online environment for products or services that are of interest to you
  • Carrying out online behavioral advertising actions regarding the distribution of information/advertisements in the online environment which may result in their display on social media platforms/other online platforms.

Teatrul Regina Maria intends to ensure communication that corresponds to the legitimate interest in communicating offers regarding our products and services. In this regard, it is possible that if you have visited our website, we may also present you with relevant offers in other digital media.

6. Use of social platforms

The personal data we have access to when interacting through social platforms is mainly generated by you. The use of social platforms by the Regina Maria Theatre is carried out to ensure communication, promotion and advertising regarding the products and services made available.

Personal data to which we have access:

–           first and last name
– pseudonym;
- email address;
– photo published as profile picture;
– personal description or preferences;
– the data you use to log in to social media sites
– other information you have shared with us about yourself (for example, through the “My Account” page, by contacting us or by providing your own content, such as photos or reviews, or
– direct connection with us by accessing the available chat function (messenger)

The Regina Maria Theater also offers interested persons the option of registering and creating an account on the online platform - website through the account held/created on social media platforms. This option was generated to simplify the process of registering and accessing the account.

If you do this, please be aware that you are sharing your profile information depending on the settings of the social media platform used to create the account.

To learn more about the applicable privacy and data protection policies, we recommend that you access the policies included within the respective platforms.

7. Using apps and devices

Personal data processed:

– name and surname;
- email address;
– location;
– date of birth;
– personal description or preferences;
– selected profile photo
– requests

The Regina Maria Theatre has developed mobile applications to ensure easy interaction in the online environment using mobile devices. By downloading the application you can give us your consent regarding location data or contact data. Location-based tools are collected exclusively to provide information regarding the services we can make available to you in relation to the geographical area in which you are located.

We recommend that you review your mobile device's instructions on understanding the settings and how to change them.

  • Automatic processing

Automated processing is primarily used to ensure the security of transactions carried out through our online platforms. Regarding the way to initiate and complete transactions within the online platform, please access _ terms and conditions.

  • Profiling

Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning the performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements of the natural person. The processing action by profiling may be carried out by us following the collection of personal data by one or more of the methods indicated above and which may be used for legitimate marketing actions exclusively related to the activity of cultural services provided.

  • Sharing and transferring personal data

The Regina Maria Theater has a firm policy regarding the processing of personal data and will take all necessary measures to prevent the trading of personal data for marketing purposes.

Sharing your personal data with third parties may be carried out mainly for the following purposes:

  • prevention of possible fraud actions;
  • securing trading actions, payment;
  • achieving specific objectives in accordance with the legitimate interest of the Regina Maria Theatre;
  • carrying out activities related to IT services (maintenance and support), advertising and communication, digital services, public relations management.
  • express expression of consent;
  • compliance with the obligations imposed by the legal provisions in force;
  • compliance with the provisions contained in the decisions issued by courts and/or other competent state entities;
  • Rights of the data subject

In accordance with the provisions of Regulation 2016/679/EU, as a data subject you are entitled to the following rights:

Right of access means that you have the right to obtain confirmation/confirmation from us whether or not we process personal data concerning you and, if so, you have the right to access the data in question and information on how they are processed. The provision of the requested information will in principle be carried out without charging a fee. In the event that you request copies of the information already communicated and/or in the event of repeated requests, the Regina Maria Theatre has the right to charge a reasonable fee that will be communicated in advance. The Regina Maria Theatre has the right to refuse to respond in the event of excessive, repeated, unfounded requests.

Right to portability dATES refers to the right to receive personal data in a structured, commonly used and machine-readable format and the right to have these data transmitted directly to another controller (controller, processor), if this is technically feasible and reasonable. The right to data portability is applicable only based on your express consent or when the processing is carried out by automated means.

Right to opposition concerns the right to object to the processing of your personal data. If there is a legal justification for the processing, which overrides the interests and rights guaranteed or there is a public interest or the purpose is determined by the establishment, exercise or defense of a right, we may continue to process the data. The Regina Maria Theatre recognizes the right you have to object to the marketing activity carried out.

The right to object to marketing activity, including profiling represents the exclusive right and option to unsubscribe or opt out of direct marketing communications at any time. If you wish to object to any profiling activity, please contact us using the information below.

Right to rectification aims to correct, without undue delay, inaccurate personal data or data that contain inaccuracies or are not up to date. The rectification will be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate effort.

The right to erasure ("to be forgotten") means the right to request the erasure of personal data, without undue delay, where one of the following reasons applies: they are no longer necessary for the purposes for which they were collected or processed, the withdrawal of consent and the absence of another legal basis for the processing;

Right to restriction of processing can be exercised by you if the person contests the accuracy of the data, the data is obtained unlawfully or is no longer necessary for the purpose for which it was collected. The restriction for inaccuracy is carried out for a period that allows us to verify the accuracy of the data. Restricting the data means marking it and not using it in the future.

The right to lodge a complaint with a competent authority: You have the right to file a complaint with the data protection authority:

National Supervisory Authority for Personal Data Processing
General Gheorghe Magheru Boulevard no. 28-30 sector 1
Postal code 010336, Bucharest Romania
E-mail: [email protected]
For further details please visit the Authority's website –  www.dataprotection.ro

  1. Questions and exercise of rights

Both to obtain more information regarding the Privacy Policy and to exercise your rights, you can contact us in writing with a signed request stating the requested information sent to the address Piața Regele Ferdinand, no. 4-6, Oradea.

The request can also be submitted by email to the email address [email protected]

From the moment of receiving the request, the Regina Maria Theatre will formulate a response within 30 days. In case there are reasonable suspicions regarding the person who sent the request, we may take steps to clarify and confirm that the request was sent by the person concerned. In the event that the request sent is complex or a situation of objective impossibility to respond within the indicated deadline is determined, the Regina Maria Theatre will inform about the extension operated.

The Regina Maria Theatre may make changes to this Privacy Policy. Any changes (revisions, additions) made to this Privacy Policy will be published without prior notice and will be immediately applicable.

Applicable principles regarding confidentiality and protection of personal data

1) Implementation of policies and procedures with the main objective of ensuring the framework for compliance with the provisions of the Regulation;
2) Ensuring security and confidentiality in the activities carried out;
3) Compliance with the principles indicated in the Regulation, including but not limited to transparency in the data processing process;
4) Non-involvement in personal data trading actions;
5) Ensuring transparency and information policy regarding the processing of personal data;
6) Use of personal data exclusively to achieve the stated objectives and purposes;
7) Respect for the guaranteed rights of the data subject in accordance with the applicable legal provisions.